Privacy Policy

Welcome to Continental Healthcare. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us.

When you visit our website and use our services (such as browsing specialty centers, booking health packages, or subscribing to health updates), you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our services, when participating in activities on the website, or otherwise contacting us.

• Personal Identification Information: Name, email address, phone number, and billing/contact addresses.
• Medical & Appointment Information: Information related to requested medical specialty centers, package selections (e.g., Executive Basic/Premier packages), and scheduled appointments.
• Payment Data: If you purchase health packages online, we collect data necessary to process your payment via secure third-party payment gateways. All payment data is handled securely by our payment processors.
• Automated Information: We automatically collect certain information when you visit, use, or navigate our website, such as your IP address, browser type, and operating system.

2. How We Use Your Information

We use personal information collected via our website for a variety of business and medical service purposes, including:

• To process your requests for medical check-ups and packages efficiently.
• To contact you via our helpline (10666) or support numbers regarding your health updates or appointment alterations.
• To send you newsletters if you subscribe to our Monthly Health Updates (You can opt-out at any time).
• To comply with legal and medical regulatory frameworks in Bangladesh.

3. Information Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. Relevant details may be shared internally with our specialized doctors and clinic coordinators to arrange your treatment. We do not sell or rent your information to third-party marketers.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. Especially for healthcare-related records, we isolate data access to unauthorized personnel. However, please remember that we cannot guarantee that the internet itself is 100% secure.

5. Your Privacy Rights

Depending on your local regulations, you have the right to request access, rectification, or erasure of your personal data. You can also opt-out or unsubscribe from our promotional updates anytime via the dashboard mechanism.

6. Contact Us

If you have questions or comments about this policy, you may contact our Customer Support at: